Maintenance and Support Services
RODIAN provides Maintenance and Support activities in Nations for company installed equipments or directly for a national MoD. RODIAN offers a wide range of expertise for potential customers. In an actual procurement situation, RODIAN has the capability of offering a through life support service.
Concept Phase
- Identify potential products
- Introduce solutions
- Suggest equipment for test and verification
- Work to develop and maintain requirements for the described necessary capability
- Propose projects to the nations MoD and Logistics Organisation
- Mapping and establishing contact with potential suppliers
- Map and establish contact with potential suppliers
Definition Phase
- Set up demonstrations, workshops
- Development and maintenance of requirements to support a concept of operation
- Identify potential industrial participation
- Early local program management
- Preparing local evaluation team
- Uphold mapping and contact with potential suppliers team
Procurement Phase
- Local program management
- Facilitate in-country evaluation team
- Uphold mapping and contact with potential suppliers team
- Generate offset package with local companies (if possible)
- Assist in writing the evaluation report
- Assist in writing clarification questions to a potential supplier
Operational Phase
- Program management
- Installation
- Hardware/software adaptations
- Training (both pre- and post delivery)
- Point of contact for customer
- Rapid response for customer and supplier
- Product updates and modifications
- Follow up on agreed offset projects
- Identify and suggesting potential follow up procurement and services to a MoD and Logistics Organisation
- Production of concept of operation
- Possible ”work arounds” for capability lacks and interoperability issues
Disposal Phase
- Program management
- Handle de-commissioning.
