Maintenance and Support Services

RODIAN provides Maintenance and Support activities in Nations for company installed equipments or directly for a national MoD. RODIAN offers a wide range of expertise for potential customers. In an actual procurement situation, RODIAN has the capability of offering a through life support service.

Concept Phase

• Identify potential products
• Introduce solutions
• Suggest equipment for test and verification
• Work to develop and maintain requirements for the described necessary capability
• Propose projects to the nations MoD and Logistics Organisation
• Mapping and establishing contact with potential suppliers
• Map and establish contact with potential suppliers

Definition Phase

• Set up demonstrations, workshops
• Development and maintenance of requirements to support a concept of operation
• Identify potential industrial participation
• Early local program management
• Preparing local evaluation team
• Uphold mapping and contact with potential suppliers team

Procurement Phase

• Local program management
• Facilitate in-country evaluation team
• Uphold mapping and contact with potential suppliers team
• Generate offset package with local companies (if possible)
• Assist in writing the evaluation report
• Assist in writing clarification questions to a potential supplier

Operational Phase

• Program management
• Installation
• Hardware/software adaptations
• Training (both pre- and post delivery)
• Point of contact for customer
• Rapid response for customer and supplier
• Product updates and modifications
• Follow up on agreed offset projects
• Identify and suggesting potential follow up procurement and services to a MoD and Logistics Organisation
  

• Production of concept of operation
• Possible ”work arounds” for capability lacks and interoperability issues

Disposal Phase

• Program management
• Handle de-commissioning.